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Learn how to attract new users and shepherd them to membership with CTAs and strategic gating.
Course•By Brian Oblinger
Understand challenges faced at scale and adapt their learnings for your community.
Understand challenges faced in mature communities and strategies keep winning.
Learn how to plan for and execute a world-class community platform migration.
Learn how to build a successful Advocacy Program to drive increased enablement, satisfaction, and retention.
Learn how to build a quality content program that delivers real impact.
Learn how to design a world-class community UI/UX that works, looks good, and is manageable.
Learn the why, who, what, where, and when of communities.
Learn about the core skills required to be a successful Community Manager.
Learn how to measure the impact of your community to drive buy-in and investment.
Learn about the core skills required to be a successful Community Moderator.
Learn how to create operational excellence in your community program.
Course•By Tiffany Oda
Learn the basics about community platforms and how to evaluate them for your needs.
Unlock the Academy. You'll get access to all existing courses, new courses, and 1:1 coaching.
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Learn how to build a roadmap to plan for the growth and success of your community.
Learn how to structure your community strategy for success using Brian's proven methodology.
Learn how to create a world-class customer success community and measure ROI.
Learn how to strategically engage and retain your community members to build long-term success.
Leverage ranks, badges, recognition, reputation, and rewards to motivate your members.
Learn how to build compelling recognition programs.
Course•By Max Pete
Learn how to guide new members from initial account setup to fully-enabled contributors.
Learn how to create and execute a comprehensive launch plan for maximum community success.
Learn how to reinvigorate a dying community.
Course•By Catherine Hackney
Learn how to break into community, establish yourself, get that first role, and build your career.
Learn how to create a world-class support community and measure the ROI.
Acquire, Convert, Onboard, Engage, and Retain. Master the member journey, end-to-end.
Learn the top skills community pros need to develop to succeed.
An overview of Brian's expertise, our mission & objectives, course curriculum, and offerings.