Let's Get Operational
Processes, programs, tech, and much more! In this free course, you'll learn the finer points of Community Operations from the best in the world and how to build efficiency, scalability, and sustainability in your community program ⚙️🚦
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Course Overview
Series: Programs / Operations
Time: ~1 Hour 30 Minutes
Course objectives:
- Define “Community Operations"
- Understand why Community Operations is important
- Explore common components of Community Operations
- Describe how Community Operations grows with the community
- Discuss skill sets aligned with Community Operations
- Share real world Community Operations examples
- Tips for how to get started
Who this course is for:
- Absolutely anyone interested in streamlining processes, managing the tech stack, and aligning operationally with cross-functional stakeholders to support both the frontend and the backend of a community
Prerequisites:
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Community Foundations is recommended, but not required.
Course Curriculum
16 Lessons / ~1 Hour 30 Minutes
Meet Your Instructor
Tiffany Oda is the Head of Global Community Program Membership at Asana. With over a decade of experience in the community industry, she’s an expert in Community Operations and loves to focus on processes, operational strategy, measuring community ROI and impact, community tech stack, and the other things that keep the community gears turning.
Learn more and get in touch at medium.com/@tiffeoda
Or unlock this course and all others as part of a Community Pro+ Membership.