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Community Platforms Essentials
Introduction
Objectives of this course (1:28)
What is a community platform? (1:46)
Do I need one? (3:01)
Common Components
Discussion Forums (1:32)
Knowledge Bases (1:44)
Ideas (1:40)
Groups (1:45)
Events (2:23)
Profile Pages (1:52)
Gamification (1:40)
Design Tools (1:41)
Analytics & APIs (2:16)
Single Sign-On (1:20)
Apps & Integrations (1:52)
Vendors
Gainsight (7:05)
Khoros (6:22)
HigherLogic (4:47)
BetterMode (5:55)
Hivebrite (5:03)
Circle (5:50)
Mighty Networks (5:25)
Selecting a Vendor
Build a selection team (3:13)
Document your requirements (3:22)
Contact vendors (3:43)
Understand key differentiators (3:36)
Understand pricing & packaging (4:02)
Make the selection (3:22)
Begin implementation (2:41)
Assessment
Certification Quiz
Document your requirements
Download
Platform Vendor Scorecard.xlsx
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