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Advanced Strategy: Communities At Scale
Introduction
Objectives of this course (2:04)
Defining "Community At Scale" (8:13)
Core Differences
Great(er) expectations (5:02)
A broader set of needs (4:47)
A different level of focus (5:12)
Tech stack (4:17)
Moderation (6:02)
Common Challenges
Scale hides problems (7:26)
Scalable mindset & delivery (7:56)
Shift to process-driven (6:05)
Policies & change management (10:59)
Challenges of maturity (6:18)
Strategic Approach
Shift to broader audiences (4:39)
Shift to long-term planning (3:21)
Shift to automation (4:50)
Shift to business outcomes (6:04)
Team & Career
Challenges for teams at scale (4:56)
Your Career Path Forward (4:56)
Assessment
Certification Quiz
Defining "Community At Scale"
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