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Community Operations Fundamentals
Introduction
Introduction to Tiff (0:56)
Objectives (1:28)
Definition (1:47)
Front & Back of The House (2:09)
The Six Pillars (5:41)
Why It's Important (5:10)
Community Ops
Processes (5:03)
Program Management (5:08)
Tech Stack (9:00)
Reporting (7:37)
Run The Business (6:46)
Miscellaneous (6:20)
Ops At Maturity
Early, Mid, and Mature Communities (5:01)
Examples
Ops In The Wild (10:10)
Skills & Roles
What You Need To Succeed (6:09)
CommOps Roles (1:32)
Assessment
Certification Quiz
Run The Business
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